Frequently Asked Questions

Every price includes:
- Draft fitting (test garment shipped to you)
- Handcrafted in Bangkok by local artisans with decades of experience
- Premium fabric (Italian linen, Egyptian cotton, Australian wool, etc.)
- Standard customizations (lapel style, buttons, lining, etc.)
- International shipping (both draft and final garment)
- Alterations based on draft feedback

Not included:
- Ultimate Precision service ($49 - optional but recommended)
- Premium add-ons (monogramming, contrasting stitching - pricing shown during customization)

Most customizations are included in the base price (lapel styles, button configurations, pocket styles, lining colors). Premium options that add material cost or complexity show their price during customization (e.g., "+$25" for contrast stitching). You'll see the total price update in real-time as you customize.

Flexibility:
- Checkout without customizing: You can proceed without selecting any options if you prefer standard styling
- Personalize more: Select from available options to tailor the garment to your preferences
- Need something extra? If you want custom options not shown on the product page, contact us directly at support@linensuit.shop or WhatsApp. We respond within 24 hours with pricing and feasibility.

We accept all major credit and debit cards through Stripe (Visa, Mastercard, American Express, Discover). Payment is secure and encrypted. We do not store your card details - Stripe handles all payment processing.

Yes! We ship to over 50 countries worldwide. Shipping is included in all prices. International customs fees (if any) are the customer's responsibility - these vary by country and are not controlled by us.

We deliver the SAME draft fitting process at 1/3 the price through:

1. Bangkok Manufacturing:
- Master tailors charge $150-250 for full construction vs $600-1,200 in NYC
- Same precision, different cost of living
- I personally vet every artisan we work with

2. No Retail Markup:
- No physical stores ($15K-50K/month rent saved)
- No commissioned salespeople
- No showroom overhead

3. Digital-First Process:
- Virtual consultations replace expensive in-person fittings
- Efficient logistics (direct Bangkok → You)

4. Founder-Operated:
- I handle operations personally (no bloated team)
- Margins reinvested in fabric quality and customer experience

Result: Same bespoke quality, accessible pricing. We'd rather have 100 happy customers at $600 than 10 customers at $3,000.

Everything included in $590-800:
- ✅ Draft fitting (test garment shipped to you)
- ✅ Premium fabric (Italian linen, Australian wool, etc.)
- ✅ Hand-stitched construction (8+ hours craftsmanship)
- ✅ Standard customizations (lapels, buttons, pockets, lining)
- ✅ Virtual fitting consultations (unlimited)
- ✅ Pattern adjustments based on draft feedback
- ✅ Worldwide shipping (both draft AND final garment)
- ✅ Digital pattern storage (lifetime)
- ✅ 30-day fit guarantee

NOT included:
- Ultimate Precision service ($49 - optional)
- Premium add-ons (monogramming, contrast stitching - priced during customization)

No hidden fees. No surprises. Price you see = price you pay.

Not currently - we require full payment at checkout. However, you can use:

Credit card payment (through Stripe):
- Some cards offer installment plans (check with your card issuer)
- Earn points/rewards on your purchase

Why no payment plans?
- Keeps our operations simple and costs low
- Allows us to maintain $590-800 pricing instead of $3,000+
- Production starts immediately after payment (no delays)

Budget tip: Start with one piece (blazer or trousers) to test our quality, then build your wardrobe over time. Your pattern is saved after first order, so reorders are easier.

Yes - you can order any piece individually.

We offer:

• Suits (jacket + trousers)
• Blazers (jacket only)
• Trousers (standalone)
• Waistcoats/Vests (standalone)
• Shirts (standalone)

Why Order Separates?

• Build your wardrobe piece by piece
• Replace worn trousers without buying full suit
• Mix and match (navy blazer + grey trousers)
• Budget flexibility - start with one piece, add later

Pattern Benefits:

When you order any piece, we save your pattern:

• Upper body pattern - saved from jacket orders
• Lower body pattern - saved from trouser orders

Future orders for that body area skip the draft fitting (faster delivery).

Mix & Match Example:

Order a navy linen blazer today. Next month, order grey wool trousers. Both fit perfectly because your patterns are saved.

Same Quality, Any Piece:

Whether you order a full suit or single trousers:

• Same draft fitting process
• Same canvas construction (jackets)
• Same premium fabrics
• Same fit guarantee

Yes - a custom suit makes an unforgettable gift.

How It Works:

Option 1: Gift Card (Easiest)

• Purchase a gift card for any amount
• Recipient redeems it when ready
• They submit their own measurements
• Full customization experience

Option 2: Order With Their Measurements

• You'll need their measurements (use our guide)
• Or have them measured by a local tailor
• We handle the rest - draft fitting ships to them
• Great for surprises if you can get measurements secretly

Option 3: Experience Gift

• Pay for the suit, we contact the recipient
• We guide them through measurements
• They choose fabric and customizations
• Combines surprise with personalization

For All Gift Orders:

• Specify recipient's email at checkout (or select "Contact Me")
• We'll coordinate shipping and communications
• Gift message can be included
• Same draft fitting and fit guarantee

Popular Gift Occasions:

• Weddings (groom, groomsmen, father of bride)
• Graduations
• Milestone birthdays (30th, 40th, 50th)
• Promotions / new job
• Father's Day / Christmas

Questions?

Contact us at support@linensuit.shop - we'll help you plan the perfect gift.