Frequently Asked Questions

Find answers to common questions about our bespoke tailoring services.

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Measurement System

I've never taken my measurements before - is it difficult?

Not at all! We make it easy with multiple support options:

Self-Guided:
We provide a detailed measurement guide with photos and step-by-step instructions. Use a soft measuring tape and have someone help you for accuracy.

Need Help?
- Virtual Consultation: Book a video call and we'll guide you through measurements step-by-step in real-time
- WhatsApp Support: Message us for quick guidance and tips while measuring

Skip Measuring Entirely:
Use our Ultimate Precision service ($49) - ship us a garment that fits you well and let our master tailor do all the measuring professionally. Your garment is returned with your order.

What if my measurements are wrong?

This is why we do the draft fitting! If your draft doesn't fit perfectly, we'll adjust the pattern based on your feedback. The draft acts as insurance against measurement errors. You won't receive an ill-fitting final garment.

What's the difference between guided measurements and Ultimate Precision service?

Guided Measurements (Free, 80% success rate):
- You measure yourself using our step-by-step instructions with images
- WhatsApp support available while measuring
- Draft starts production IMMEDIATELY after order
- Works great for standard body types
- Draft fitting protects you if measurements are slightly off

Ultimate Precision ($49 one-time, 99% accuracy):
- You ship us a garment that fits you perfectly
- Master tailor measures it professionally on dress form
- Captures asymmetries and posture nuances
- We return your garment WITH your final suit
- Draft production starts AFTER we receive and analyze your garment
- Best for: first-timers, asymmetric builds, previous bad online tailor experiences

Both include draft fitting as your final safety net.

Can I get real-time help measuring myself, not just tutorials?

Yes! We offer multiple LIVE support options:

Video Call Consultation:
- Schedule virtual session with our Bangkok team
- We guide you through every measurement step-by-step
- Screen share to show exactly where to place the tape
- 30-45 minutes, typically

WhatsApp Live Chat:
- Message us while you're measuring
- Send photos, get instant feedback
- Voice notes for clarification

Email Support:
- Send questions and photos
- Detailed written guidance within 24 hours

Unlike other online tailors who only provide static tutorials, we believe in PROACTIVE, real-time support.

I've never measured myself - is it really that easy?

It's easier than you think, especially with our support:

What you need:
- Soft fabric measuring tape ($3 on Amazon)
- Someone to help (friend/partner) - critical for shoulders and back
- 20-30 minutes
- Tight-fitting clothes or measure over skin

Our system helps:
- Step-by-step instructions with photos for each measurement
- Common mistake warnings (e.g., "Don't measure over baggy hoodie")
- Validation checks (system flags obviously wrong numbers)
- WhatsApp support if you get stuck

Still nervous? Use Ultimate Precision ($49) - ship us a garment and skip measuring entirely. We handle it professionally.

What measurements do you need for a suit vs just a blazer or trousers?

Blazers/Suit Jackets (Upper Body):
- Chest, shoulders, sleeve length
- Neck, jacket length, stomach
- Bicep, forearm (for sleeve taper)

Trousers (Lower Body):
- Waist, hip, inseam, outseam
- Thigh, knee, crotch depth
- Pant cuff preference

Full Suit:
- Both upper + lower measurements
- Builds complete pattern library for future mix-and-match orders

Our guided form shows exactly which measurements are needed based on what you're ordering.